Shipping, Return & Exchange Policy
Within USA PremierDeadSea-usa.com ships via FedEx. Worldwide (outside USA) ships via USPS. Alaska, Hawaii, Guam & Puerto Rico ships via USPS as well.
Within USA: FREE for orders above $49 and $7 for orders under $49 (3 - 8 business days)
Worldwide (outside USA): $20.00 - No delivery time guaranteed
*All APO/FPO and PO Box orders have a $7.00 delivery cost (Free with any $100 Order) and will be shipped via Smartpost. P.O. Box delivery time is 3-8 days and APO/FPO delivery time is 4-6 weeks.
RETURN / EXCHANGE A PRODUCT
PremierDeadSea-usa.com offers a no-risk, 30-day money-back guarantee. Simply return any unopened product for a full refund. Please call or email first before sending the product back to have a case number or a RMA number (Return Merchandise Authorization) assigned to the return.
Please send the product along with your full contact information and order number to the following address:
Premier North America Inc.
1885 Beaver Ridge Cir, Suite A
Norcross, GA 30071.
We will refund your credit card less shipping and handling charges, if any. Returns typically require 10 business days for processing once received by our warehouse. Costs to return items to Premier North America are the responsibility of the customer.
Please Note - We will refund only products that have been purchased through our website:
Premier North America does offer exchanges for any unopened products that have been purchased through our website. Please contact our customer service representatives for additional information 1-404-492-8133.
If you receive a damaged product, contact us immediately and we will arrange for a replacement to be sent.